The premise? Foreground: cheesy souvenir. Background: actual thing it represents. A great idea that makes for fun images. Here is the slide show.
Documenting the spectacular failure of individuals and institutions to function at acceptable levels.

While most of us may never feel this emboldened by the lack of respect and courtesy denied to us by most customer service departments of most companies, let us join and live vicariously through the actions of Mona "The Hammer" Shaw who decided to show Comcast just how infuriating this lack of actual customer service can be. One mid-August day, this brave senior wielded her trusty hammer of justice and made the employees of her local Comcast office take notice: she smashed keyboards, monitors and phones in the name of decency.