23 August 2007

Comcast...where to start really?

Kafkaësque is the only way to describe the nightmare that is Comcast cable. In the past week I spent more than 12 hours waiting on the front porch for Comcast to show up to do a basic cable installation. A summary of Comcast's activity, August 17th-August 24th, 2007.

Friday, August 17, 2007: 3-6pm window, Comcast a no-show
Monday, August 20, 2007: 3-6pm window, Comcast comes at 7:15
Wednesday, August 22, 2007: 9am-12pm window, Comcast comes at 3:20pm
Current Comcast channels, internet routers, telephone lines installed: 0 (zero)

Why, you might ask? Because the Comcast guy, "Just don't got the equipment to do da job." Twice he just don't got the equipment. Twice. Well fucker, you install cable for a living. Get the fucking equipment. And next time maybe, just maybe, instead of making me wait on the front porch all day, how about you call 30 minutes ahead of time and say, "Yo Pigdicker, get back to the house so I can do your install." It won't just save me time, it will save your supervisor, and your supervisor's supervisor time. Asshole.

Let's hope that fourth time's the charm tomorrow Comcast guy.

Comcast, tighten your shit up. Oh, and should anyone be so inclined, Comcast's Manager of Government Affairs, Richard Smotkin, may be reached at:

Mr. Richard L. Smotkin
Comcast Cable
1500 Market St.
Philadelphia, PA 19102
(215) 320-8461 phone
(215) 981-8408 fax


Pete said...

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Pepper said...

Oh Snap!