Cafe Fresh, located at 1242 Amsterdam Avenue at 121st Street, has got to tighten up.
The place opened up about a year ago, and Becca and I have been there on numerous occasions because it's the coffee shop closest to my apartment. But I can't stand the ridiculous service at this place any longer.
The problem starts when you walk in the door an directly into the back of somebody waiting in line (see diagram). See, rather than take the unique horseshoe shape of their space and make it an advantage, the owner decided to make the single most restricting spot in the whole cafe the central circulation point.
Result: a total clusterfuck.
If you're in line, somebody just ran into your back, is trying to get from the seating area to the bathroom, or just spilled coffee all over you because we've exceeded the recommended maximum allowable elbows for a 50 square foot space.
What's especially irritating is that I'd be willing to deal with the clusterfuck if the service could put a cup of coffee in my hand in fewer than 17 minutes--which it can't. There is a single cashier/barista/quasi-manager, and he could totally borrow some of the arms connected to those extra elbows on the side of the counter.
It's a shame, because the food is pretty good...that is, if you can get there before they run out of bagels at 10am on a weekend. Don't do that.
Posts
6 comments:
Cafe Fresh is lame, but at least it's not Radio Perfecto. Sheesh.
Snap. I wish I lived in a city that had street view.
Great, they're going to read this and we can never go back...
Pepper, not only did you tell them to tighten up, you told them how to tighten up. Well played.
Also, this diagram is reminiscent of the one you drew me, detailing the time you got on a subway car, walked off, yacked, and attempted to re-board the train, only to have the door slam in your face and the train drive off.
What can I say--I love diagrams.
Post a Comment